Town Hall Business Hours

open signMonday: 8 AM to 5 PM

Tuesday: 8 AM to 4 PM

Wednesday: 8 AM to 4 PM

Thursday: 8 AM to 4 PM

Friday: CLOSED

Most Town Hall departments are operated by dedicated, professional, part-time employees. Because of this, some resident services and departments are only available on certain days and hours in the week. Please refer to the department schedule below before visiting. Not sure who exactly you need to speak to?  Give us a call and we would be happy to assist! (978) 649-4514 

Below is a summary of resident services provided by each municipal department in Town Hall. For a full description of department responsibilities, roles, and services, please visit the individual department webpages.


Town Administrator and Assistant to Town Administrator

Hours of Operation: Monday, 8 AM to 5 PM, Tuesday through Thursday, 8 AM to 4 PM

Municipal Services Available:

  • Facilities Use Requests
  • Banner/Sign Placement Requests
  • Request to Volunteer on Town Board/Committee
  • Request to Get on Select Board Meeting Agenda
  • General Questions and Assistance

Town Assessor

Hours of Operation: Wednesday, 8 AM to 4 PM

Municipal Services Available:

  • Filing for or questions about a tax exemption or abatement
  • Apply for the Senior Tax Work Off Program
  • Questions about property assessments or tax bills

Administrative Assessor

Hours of Operation: Monday through Thursday, 8 AM to 4 PM

Municipal Services Available:

  • Motor Vehicle Abatements
  • Property Record information

Town Accounting Office

Hours of Operation: Monday through Thursday, 8 AM to 4 PM

Municipal Services Available:

  • Accounts Payable Information

Board of Health

Hours of Operation: Tuesday, 12 PM to 4 PM

Municipal Services Available:

  • Sign-up and questions about the Town’s Curbside Trash and Recycling Program
  • Questions and information about household hazardous waste disposal
  • Purchase of overflow trash bags

Inspections

Hours of Operation – Building: Monday, 3 PM to 5 PM

Hours of Operation – Gas, Electric & Plumbing: Contact directly to schedule inspections

Municipal Services Available:

  • Questions about permits, permit applications status
  • Schedule an inspection
  • NOTE: All Inspectors should be contacted directly for an inspection.  Please allow up to 24 hours for a response to any voicemail. 

Conservation Commission

Hours of Operation: Monday, 12 PM to 6 PM, Tuesday, 10:30 AM to 4 PM, and Wednesday, 9 AM to 12 PM

Municipal Services Available:

  • Filings with the Conservation Commission (Abbreviated Notice of Resource Area Delineation, Notice of Intent, Request for Determination of Applicability, Request a Certificate of Compliance, etc.) and questions about filings

Council on Aging

Hours of Operation: Wednesday, 8:30 AM to 10:30 AM, Thursday, 8 AM to 1 PM

Municipal Services Available:

  • Fuel Assistance Applications
  • Questions about access to ‘handyman’ services
  • Arrangements for transportation to medical appointments and grocery shopping
  • Wednesday Lunch & Games Program
  • Bone Builders Exercise Program
  • Wellness Clinic on the 4th Wednesday of each month 11am-12pm
  • Make an appointment with a SHINE Counselor

Planning Board

Hours of Operation: Monday, 12 PM to 6 PM, Tuesday, 10:30 AM to 4 PM, and Wednesday, 9 AM to 12 PM

Municipal Services Available:

  • Filings with the Planning Board (ANR, Land Disturbance, Subdivision, Special Permit, etc.) and questions about filings

Road Commissioners

Hours of Operation: Monday, 8 AM to 12 PM, Tuesday, 8 AM to 2 PM, Thursday, 8 AM to 2 PM

Municipal Services Available

  • Filing a Street Opening Permit
  • Filing a Driveway Permit

Treasurer/Collector

Hours of Operation: Monday, 12:15 PM to 5:45 PM, Tuesday, 8 AM to 1 PM, Wednesday, 8 AM to 2 PM, Thursday, 8 AM to 1 PM

Municipal Services Available:

  • Payment of real estate, motor vehicle excise, and water bills
  • Request Municipal Lien Certificate
  • Purchase overflow trash bags

Town Clerk

Hours of Operation: Monday, 9 AM to 5 PM, Tuesday, 9 AM to 1 PM, Wednesday, 9 AM to 4 PM

Municipal Services Available:

  • Business Certificate
  • Marriage Licenses
  • Dog Licenses
  • Vital Records
  • Raffles and Bazaar permits
  • Election information and requests

Water Commission

Hours of Operation: Monday through Thursday, 8 AM to 4 PM

Municipal Services Available:

  • Meter Reading Request
  • Service Connection

*The Nashoba Associated Boards of Health, Plumbing and Gas Inspector, and Electrical Inspector do not have regular office hours but can be contacted via telephone as follows:

  • John Cryan, Gas and Plumbing Inspector: 978-433-2801
  • Peter Martin, Electrical Inspector: 978-419-2696
  • Bridget Braley, Nashoba Associated Boards of Health: 978-649-4514 ext. 250.