Town of Dunstable Cybersecurity Update

FOR IMMEDIATE RELEASE

Wednesday, April 1, 2026

DUNSTABLE — Town Administrator Jason Silva, Fire Chief William Farrell and Police Chief Erik Hoar report that the Town of Dunstable and the Police and Fire Departments are working with the Patriot Regional Emergency Communications Center, state and municipal partners and professional information technology vendors to investigate and mitigate a cyberattack that has impacted some Dunstable public safety partners. 

The 911 phone system continues to operate normally, and at this time there is no evidence that private user information has been shared. Please continue to text or call 911 in the event of an emergency.

Leaders at the Patriot Regional Emergency Communications Center learned about this incident Tuesday and immediately notified Dunstable Public Safety.  Patriot and Town of Pepperell officials immediately engaged their insurance provider and several outside cybersecurity specialists, as well as state and federal law enforcement partners, to identify the cause of the cyberattack, to contain any possible damage, and to begin restoring services. Cybersecurity professionals are now working with local officials to determine exactly what  data may have been compromised, and working to ensure that data is not released.

In an abundance of caution, the Town’s Police and Fire Departments disabled all system connections with Patriot Emergency Communications Center immediately once notified of the breach. At this time, there is no evidence that any systems owned and managed by Dunstable have been affected. Until the investigation is complete and this issue is safely resolved, the main office phone numbers for the Dunstable Police and Fire Stations are unavailable. For non-emergencies, residents are asked to call 978-433-2671. This line will be answered 24/7.

Dunstable Police and Fire continue to respond to emergency calls without interruption.

"I want to assure residents that we are working with state and local partners, as well as outside experts, to investigate and mitigate this attack to the best of our abilities," said Dunstable Town Administrator Jason Silva.

Additional updates will be posted as it becomes appropriate.

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